The Al-Warith Academy for Sustainable Development and Strategic Studies, affiliated with the Imam Hussain Holy Shrine, executed a specialized training program entitled "The Art of Hospitality and Professionalism in Service." The program targeted personnel from the Al-Askariyya Holy Shrine, aiming to enhance institutional cooperation and raise the quality of services provided to visitors.
Training Consultant Mr. Ali Al-Hashimi stated in an official press release obtained by the (Official Website) that "the program spanned a period of 3 days, comprising 10 intensive training hours. It adopted an interactive methodology combining cognitive grounding, field training, and practical applications to develop reception skills and visitor engagement."
He explained that "the program focused on managing service scenarios, enhancing professional behavior, and establishing standards of quality and excellence within hospitality and service environments through practical exercises and real-world simulations faced by the staff."
He added that "the participants demonstrated notable engagement and underscored the importance of the presented topics in enhancing their performance and professional readiness, reflecting the authentic values of hospitality and the robustness of professional performance across the Holy Shrines."
It is worth noting that this program comes within the framework of joint cooperation and knowledge exchange among the Holy Shrines to develop human resources and enrich the experience of the honored visitors.
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